How it Works

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Payment methods

Cash on delivery.
Pay in cash when your order arrives.

Delivery areas

We deliver within Orléans and nearby locations. Free delivery applies within a 4 km radius of our store. Minimum order for free delivery is 15 euro.

Delivery details.

Delivery area. Orléans city center and surrounding streets. Free delivery. Up to 3 km from our address. Orders under 15 euro or beyond 3 km may have a delivery fee. Delivery availability depends on order volume and time.

Store address

49 rue du faubourg saint jean, Orléans, France.

Exchange or Return of Goods

  • Food items cannot be returned or exchanged once delivered. This rule applies for hygiene and food safety reasons.
  • If you receive the wrong item. Contact us immediately after delivery. We will replace the item or issue a refund.
  • If the food arrives damaged or not fresh. Send a photo within the delivery time. We will review and resolve the issue quickly.
  • No refunds apply for changes of mind after delivery. Refunds, if approved, are processed to the original payment method.

FAQs

Do I need an account to order?

No. You can order as a guest.
Create an account to earn reward points and track orders.

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What is the minimum order for free delivery?

15 euro within 4 km of Orléans.

Can I change or cancel my order?

Contact us immediately after placing the order.
Changes are not possible once preparation starts.

How do reward points work.

You earn points on every order. Points appear in your account and can be used on future purchases.